Boosting Telecomm Customer Experience with Hadoop and Customer Behavior Graphs

Join this webinar to learn how Hadoop is employed to boost Telecomm customer experience through usage of customer behavior graphs using Apigee APIs.

Greg Deckler’s insight:

Really interesting post, very cool. If I ran a call center, I’d be on the associated webinar but this article stands on its own.

How To Get More Customers

Business advice and tips on how to win more customers from John Spence, one of America’s top 100 small business experts.

Daniel Watson’s insight:

Customers are the lifeblood of every business and business owners always need to work hard at growing their customer base. In today’s competitive environment, it is more important than ever, to use all avenues available to you to gain more customers. This excellent article from John Spence shows exactly how you can achieve this desirable outcome.

Green and wellbeing are the new black say Building designers in new report

According to the American Society of Interior Designers green design and wellness are the new black, resilient design is on the rise and sitting all day at your desk is starting to look like the “new smoking.”

Cambium’s insight:

The Internet of Things was also rated as “one of the five fastest moving sub-trends. IOT will be used to reduce energy,  minimise ecological footprint, performance based metrics and constant monitoring.